• In progress
  • B2B Campaign Structure and Naming Convention

    Overview

    The campaign structure was revised based on feedback collected from B2B Growth teams over the past year. The previous structure and naming convention hindered the easy measurement of success. The new structure and naming convention aims to provide an easier way to measure the success of their campaigns from a holistic and granular view.

    Benefits of the new structure:

    1. More accurate campaign tracking.

    2. Divorcing the middle campaign from assets.

    3. Granularity in various form fills.
      (e.g. how many registrations did a partner drive for a webinar, how many form fills did the LinkedIn ads drive)

    4. Easily identify how certain overall campaigns are doing.
      (e.g. How is the Home Health initiative going? How is Comp Eval going?)

    Two-tiered structure:

    1. Parent (Middle) Campaign: Asset Launch / Events / Nurtures

    2. Child (Bottom) Campaign: Tact (Email, Social Post, etc.)

    MIGRATION PLAN

    Moving forward, this is our campaign structure. Once finalized Marketing Ops will update any running campaigns from this year to the new convention.

    Differences in Campaigns

    Parent Campaigns (Themes)
    High-level products, services, and concepts you want to push out into the market.

    Child campaigns (Tactics)
    How the theme is put into the world.

    Operational campaigns (or asset campaigns)
    Assets or items that serve multiple themes.


    I DON’T KNOW WHAT TO DO!

    When you have questions about how to structure your campaigns, ask yourself how you would want to report on it? If you can determine what you want to report on, it will be easier to create the structure around it!


    Campaign Creation

    Parent Campaign: Asset Launch / Events / Nurtures

    • Created by anyone on team

    • When created outside Marketing Ops or Digital, team members should have Marketing Ops check the final campaign for accuracy.

    Child Campaign: Tactic (Email, Social Post, etc.)

    • Marketing Ops and Digital will create all bottom campaigns.

    • Partner marketing will create partner marketing-owned campaigns.

    FUTURE STATE

    Campaign Naming will be automated upon creation based on values that are chosen. Once that is in place, a document will be released to outline which fields are required for the automation to work.

    TO BE ADDED: Link to documentation on specifics on campaign creation.


    Campaign Naming Conventions 

    The key to the new structure is to create a consistent naming convention for your themes. By creating a consistent naming convention, you can more easily run reports based on the names of campaigns in campaign reports, opportunity reports, lead reports, etc.

    1. If you wanted to see all the DG-specific campaigns, your filters would be
      Campaign Name contains: DG_ and contains TIC Post-COVID

    2. If you wanted to search for the invites, your filter could be
      Campaign Name contains: Post-COVID-Invite

     

     

     


    Campaigns in Action

    Campaign Example - Impact: Culture

    [EV] Multi_Impact Culture 24-03 REL

    Tactics:

    • [REL] DG_EM 24-02-15 Impact Culture Invite 1

    • [REL] PM_EM 24-02-12 Impact Culture Invite 1

    • [REL] CM_EM 24-02-12 Impact Culture Invite 1

    • [REL] DG_EM 24-02-27 Impact Culture Invite 2

    • [REL] PM_EM 24-02-23 Impact Culture Invite 2

    • [REL] CM_EM 24-02-25 Impact Culture Invite 2

    • [REL] Multi_SO 24-02-15 Impact Culture - LinkedIn

    • [REL] Multi_PPC 24-02-15 Impact Culture - Search

    • [REL] Multi_PPC 24-02-16 Impact Culture - Display

    • [BCH] PM_RD HPSI 2024-02-27 Impact Culture

    • [REL] CM_EM 24-03-28 Impact Culture Followup 1

    • [REL] Multi WBN-OD 24-02-15 Impact Culture

    For UTMs

    [REL] DG_EM 24-02 Impact Culture Invite 1
    www.relias.com?utm_source=pardot&utm_medium=email&utm_campaign=18-digit-sfdc-id

     

    Info that will appear on First-, Last-, and/or Current Marketing Attribution on the Lead/Contact/Opportunity Record:

    • Source: Marketing

    • Source Detail: Event/Tradeshow

    • Campaign (Attribution):
      [EV] Multi_Impact Culture 24-03 REL

    • UTM Channel Source: pardot

    • UTM Channel Medium: email

    • UTM Campaign Name:
      [REL] DG_EM 24-02-15 Impact Culture Invite 1

     

    [REL] Multi_SO 24-02 Impact Culture - LinkedIn
    www.relias.com?utm_source=linkedin&utm_medium=social&utm_campaign=18-digit-sfdc-id

     

    Info that will appear on First-, Last-, and/or Current Marketing Attribution on the Lead/Contact/Opportunity Record:

    • Source: Marketing

    • Source Detail: Event/Tradeshow

    • Campaign (Attribution):
      [EV] Multi_Impact Culture 24-03 REL

    • UTM Channel Source: linkedin

    • UTM Channel Medium: social

    • UTM Campaign Name:
      [REL] Multi_SO 24-02-15 Impact Culture – LinkedIn

    GTM Codes

    GTM Codes can be set either by a completion action or within a parameter on the URL. The field is text-based. Work with PMM to create your GTMs.

    GTM Code Creation Best Practices:

    • Use lowercase letters

    • Do not use spaces. Use _ or - in place of a space.

    Example of how a GTM Code what a GTM Code would look like for GRC Soft Launch

    • GTM ID
      grc_cm-soft-launch

    • In a URL
      https://info.relias.com/compliance-management?utm_soucre=pardot&utm_medium=email&utm_campaign=18-digit-sfdc-id&gtm_id=grc_cm-soft-launch

    • As a completion action
      Please note:
      This example is in NOT in lowercase. Moving forward, please use lowercase to ensure consistency. However, SFDC filters are not case sensitive, so will pull in all items matching regardless of case. )

      GTM-ID-example.png

    For Reporting

    Using the naming convention will allow for reporting at various levels. In our example of Impact Culture, we can look at the following scenarios:

    Scenario 1: All DG Campaigns in Impact Culture

    • For Opportunities, filters would be as follows

      • UTM Campaign contains: DG_
        AND
        UTM Campaign contains: Impact Culture

    • For New Names:

      • First-touch UTM Campaign contains: DG_
        AND
        First-touch UTM Campaign contains: Impact Culture

    Scenario 2: Everything Impact Culture

    • For Opportunities, filters would be as follows

      • UTM Campaign contains: Impact Culture

    • For New Names:

      • First-touch UTM Campaign contains: Impact Culture

     


    Specific Examples of Structure and Naming Conventions

     

     

     

     

     

     


    Legend of Abbreviations

    Asset Type

    Abbreviation

    Webinar-Live

    WBN-Live

    Webinar-On Demand

    WBN-OND

    Tradeshow

    TS

    Booth in Box

    BIB

    Tradeshow – High Touch

    TS-HT

    Customer Event

    CE

    Event

    EV

    E-book

    EBK

    Video

    VID

    Research Brief

    RB

    Fact Sheet

    FS

    Course Sample

    CS

    Toolkit

    TK

    Report

    Report

    Quiz

    Quiz

    Guide

    Guide

    Instapage

    INSTA

    Promotion

    PROMO

    Infographic

    IG

    Product

    PROD

    Channel/Tactic

    Abbreviation

    Email

    EM

    Nurture / Nurture Email

    NS

    Newsletter

    NEWS

    PPC

    PPC

    Social

    SO

    Custom Link / Redirect

    RD

    CC Ops

    CCOPS

    Department

    Abbreviation

    Demand Gen

    DG

    Customer Marketing

    CM

    Partner Marketing

    PM

    Multi Department

    MULTI

    Verticals

    Abbreviation

    Acute Care

    ACU

    Post-Acute Care

    PAC

    Behavioral and Community Healthcare
    (formerly Health and Human Services)

    BCH
    (formerly HHS)

    Applied Behavior Analysis

    ABA

    Intellectual and Developmental Disabilities

    IDD

    Public Safety

    PS

    Non-Vertical OR Multi-Vertical

    REL

    Nurse

    NUR

    Government*

    GOV

    *Please note: Government is not currently a vertical on the campaign object. Only use GOV in the name of the campaign. For vertical, choose REL.