B2B Campaign Structure and Naming Convention
Overview
The campaign structure was revised based on feedback collected from B2B Growth teams over the past year. The previous structure and naming convention hindered the easy measurement of success. The new structure and naming convention aims to provide an easier way to measure the success of their campaigns from a holistic and granular view.
Benefits of the new structure:
More accurate campaign tracking.
Divorcing the middle campaign from assets.
Granularity in various form fills.
(e.g. how many registrations did a partner drive for a webinar, how many form fills did the LinkedIn ads drive)Easily identify how certain overall campaigns are doing.
(e.g. How is the Home Health initiative going? How is Comp Eval going?)
Two-tiered structure:
Parent (Middle) Campaign: Asset Launch / Events / Nurtures
Child (Bottom) Campaign: Tact (Email, Social Post, etc.)
MIGRATION PLAN
Moving forward, this is our campaign structure. Once finalized Marketing Ops will update any running campaigns from this year to the new convention.
Differences in Campaigns
Parent Campaigns (Themes)
High-level products, services, and concepts you want to push out into the market.
Child campaigns (Tactics)
How the theme is put into the world.
Operational campaigns (or asset campaigns)
Assets or items that serve multiple themes.
I DON’T KNOW WHAT TO DO!
When you have questions about how to structure your campaigns, ask yourself how you would want to report on it? If you can determine what you want to report on, it will be easier to create the structure around it!
Campaign Creation
Parent Campaign: Asset Launch / Events / Nurtures
Created by anyone on team
When created outside Marketing Ops or Digital, team members should have Marketing Ops check the final campaign for accuracy.
Child Campaign: Tactic (Email, Social Post, etc.)
Marketing Ops and Digital will create all bottom campaigns.
Partner marketing will create partner marketing-owned campaigns.
FUTURE STATE
Campaign Naming will be automated upon creation based on values that are chosen. Once that is in place, a document will be released to outline which fields are required for the automation to work.
TO BE ADDED: Link to documentation on specifics on campaign creation.
Campaign Naming Conventions
The key to the new structure is to create a consistent naming convention for your themes. By creating a consistent naming convention, you can more easily run reports based on the names of campaigns in campaign reports, opportunity reports, lead reports, etc.
If you wanted to see all the DG-specific campaigns, your filters would be
Campaign Name contains: DG_ and contains TIC Post-COVIDIf you wanted to search for the invites, your filter could be
Campaign Name contains: Post-COVID-Invite
Campaigns in Action
Campaign Example - Impact: Culture
[EV] Multi_Impact Culture 24-03 REL
Tactics:
[REL] DG_EM 24-02-15 Impact Culture Invite 1
[REL] PM_EM 24-02-12 Impact Culture Invite 1
[REL] CM_EM 24-02-12 Impact Culture Invite 1
[REL] DG_EM 24-02-27 Impact Culture Invite 2
[REL] PM_EM 24-02-23 Impact Culture Invite 2
[REL] CM_EM 24-02-25 Impact Culture Invite 2
[REL] Multi_SO 24-02-15 Impact Culture - LinkedIn
[REL] Multi_PPC 24-02-15 Impact Culture - Search
[REL] Multi_PPC 24-02-16 Impact Culture - Display
[BCH] PM_RD HPSI 2024-02-27 Impact Culture
[REL] CM_EM 24-03-28 Impact Culture Followup 1
[REL] Multi WBN-OD 24-02-15 Impact Culture
For UTMs
[REL] DG_EM 24-02 Impact Culture Invite 1
www.relias.com?utm_source=pardot&utm_medium=email&utm_campaign=18-digit-sfdc-id
Info that will appear on First-, Last-, and/or Current Marketing Attribution on the Lead/Contact/Opportunity Record:
Source: Marketing
Source Detail: Event/Tradeshow
Campaign (Attribution):
[EV] Multi_Impact Culture 24-03 RELUTM Channel Source: pardot
UTM Channel Medium: email
UTM Campaign Name:
[REL] DG_EM 24-02-15 Impact Culture Invite 1
[REL] Multi_SO 24-02 Impact Culture - LinkedIn
www.relias.com?utm_source=linkedin&utm_medium=social&utm_campaign=18-digit-sfdc-id
Info that will appear on First-, Last-, and/or Current Marketing Attribution on the Lead/Contact/Opportunity Record:
Source: Marketing
Source Detail: Event/Tradeshow
Campaign (Attribution):
[EV] Multi_Impact Culture 24-03 RELUTM Channel Source: linkedin
UTM Channel Medium: social
UTM Campaign Name:
[REL] Multi_SO 24-02-15 Impact Culture – LinkedIn
GTM Codes
GTM Codes can be set either by a completion action or within a parameter on the URL. The field is text-based. Work with PMM to create your GTMs.
GTM Code Creation Best Practices:
Use lowercase letters
Do not use spaces. Use _ or - in place of a space.
Example of how a GTM Code what a GTM Code would look like for GRC Soft Launch
GTM ID
grc_cm-soft-launchIn a URL
https://info.relias.com/compliance-management?utm_soucre=pardot&utm_medium=email&utm_campaign=18-digit-sfdc-id>m_id=grc_cm-soft-launchAs a completion action
Please note:
This example is in NOT in lowercase. Moving forward, please use lowercase to ensure consistency. However, SFDC filters are not case sensitive, so will pull in all items matching regardless of case. )
For Reporting
Using the naming convention will allow for reporting at various levels. In our example of Impact Culture, we can look at the following scenarios:
Scenario 1: All DG Campaigns in Impact Culture
For Opportunities, filters would be as follows
UTM Campaign contains: DG_
AND
UTM Campaign contains: Impact Culture
For New Names:
First-touch UTM Campaign contains: DG_
AND
First-touch UTM Campaign contains: Impact Culture
Scenario 2: Everything Impact Culture
For Opportunities, filters would be as follows
UTM Campaign contains: Impact Culture
For New Names:
First-touch UTM Campaign contains: Impact Culture
Specific Examples of Structure and Naming Conventions
Legend of Abbreviations
Asset Type | Abbreviation |
Webinar-Live | WBN-Live |
Webinar-On Demand | WBN-OND |
Tradeshow | TS |
Booth in Box | BIB |
Tradeshow – High Touch | TS-HT |
Customer Event | CE |
Event | EV |
E-book | EBK |
Video | VID |
Research Brief | RB |
Fact Sheet | FS |
Course Sample | CS |
Toolkit | TK |
Report | Report |
Quiz | Quiz |
Guide | Guide |
Instapage | INSTA |
Promotion | PROMO |
Infographic | IG |
Product | PROD |
Channel/Tactic | Abbreviation |
EM | |
Nurture / Nurture Email | NS |
Newsletter | NEWS |
PPC | PPC |
Social | SO |
Custom Link / Redirect | RD |
CC Ops | CCOPS |
POST | Postal |
Department | Abbreviation |
Demand Gen | DG |
Customer Marketing | CM |
Partner Marketing | PM |
Multi Department | MULTI |
Verticals | Abbreviation |
Acute Care | ACU |
Post-Acute Care | PAC |
Behavioral and Community Healthcare | BCH |
Applied Behavior Analysis | ABA |
Intellectual and Developmental Disabilities | IDD |
Public Safety | PS |
Non-Vertical OR Multi-Vertical | REL |
Nurse | NUR |
Government* | GOV |
*Please note: Government is not currently a vertical on the campaign object. Only use GOV in the name of the campaign. For vertical, choose REL.