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Compulse Lead Times
Compulse Lead Times
- Toni Daniel
Owned by Toni Daniel
Product Specific | Lead Time(business days) | Notes |
|---|---|---|
Programmatic (CTV, OTT, CDV, Display/Pre-roll, Geofencing, Retargeting, Audio, etc.) | 2-3 days | After receiving all assets |
Performance TV | 2-3 days | After receiving all assets |
YouTube TV | Up to 10 days | After receiving all assets |
Up to 5 days | After receiving all assets | |
Search | Up to 5 days | After receiving all assets |
YouTube Ads | 2-3 days | After receiving all assets |
Social | 2-3 days | After receiving all assets |
Non-Digital (Linear, Radio, Print, Outdoor, etc.) | 7-10 days | Some products can take up to 14 business days, depending on the tactic. |
Creative Services | Up to 3 days | Some premium packages can take up to 7 business days. Refer to full SLA doc. |
Media Planning & OrderModifications/Cancellations | Lead Time(business days) | Notes |
|---|---|---|
Media Planner Avails/Proposals | Real Time in 360 |
|
Custom Proposals | 3 - 4 days | After Receiving All Assets |
RFPs | Up to 5 days |
|
Modifications | 2 - 3 days | After Receiving All Assets |
Cancellations | 2 - 3 days | After Receiving All Assets |
Rush Requests (New Orders, Mods & Cancellations) | Within 24 Hours | After Receiving All Assets |
Communication & Reporting | Response Times(business days) | Notes |
|---|---|---|
Zendesk Ticket | 1 day |
|
2 days |
| |
Compulse 360 Platform Related | 2 days |
|
Reporting | 2 days after data populates |
|
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