Relias Acronyms
- Megan Bostwick
2FA - Two Factor Authentication
ABA - Applied Behavior Analysis
ACCME - Accreditation Council for Continuing Medical Education
ACU - Ambulatory Care Unit
ADA - Americans with Disabilities Act
ADB2C - Azure Business Directory Business to Consumer
ADD - Attention Deficit Disorder
ADHD - Attention Deficit Hyperactivity Disorder
AGI - Artificial Generative Intelligence
AI - Artificial Intelligence
ANCC - American Nursing Credentialing Center
AP - Accounts Payable
API - Application Programming Interface
AR - Augmented Reality
ARR - Annual Recurring Revenue
ATS - Applicant Tracking System
AWS - Amazon Web Services
B2B - Business to Business
B2C - Business to Consumer
BAA - Business Associate Agreement
BACB - Behavior Analyst Certification Board
BCBA - Board Certified Behavior Analyst
BCH - Behavioral Community Health (Updated reference to HHS)
BH - Behavioral Health
BHAG - Big Hairy Audacious Goal (Spoken as the word “Beehag”)
BI - Business Intelligence
CAB - Customer Advisory Board (Spoken as the word, “Cab”)
CAC - Customer Acquisition Cost (Spoken as the word “Cack”)
CASE - Communication and Aligning Survey Efforts (Spoken as the word “Case”)
CBC - Corporate Boot Camp
CCBC - Client Care Boot Camp
CDP - Customer Data Platforms
CE - Continuing Education (Continuing Education Credit)
CEU - Continuing Education Unit
CI/CD - Continuous Improvement/Continuous Delivery
CINNAA - Confidentiality, Invention Assignment, Non-Solicit, Non-Compete, and Arbitration Agreement (Spoken as the word “Sinna”)
CLTV - Customer Lifetime Value
CM - Compliance Management
CME - Continuing Medical Education
CMS - Content Management System
CNA - Certified Nursing Assistant
CNE - Continuing Nursing Education
CNE - Certified Nurse Educator
COB - Close of Business
COE - Center of Excellence
COTA - Certified Occupational Therapy Assistant
CR - Conversion Rate
CRM - Customer Relationship Management
CRO - Conversion Rate Optimization
CSAT - Customer Satisfaction Survey (Spoken as the word “Seesat”)
CSM - Client Success Manager
CSS - Cascading Style Sheet
CTA - Call to Action
CTR - Click Through Rate
CX - Customer Experience
D&A - Data and Analytics
DAU - Daily Active Users
DCME - Distance Continuing Medical Education
DD - (Relias) Deal Desk
DEI - Diversity, Equality, and Inclusion
DM - Delivery Manager / Delivery Management
DNS - Domain Name System
DOD - Definition of Done
DOM - Document Object Model (Spoken as the word “Dom”)
DSP - Data Services Platform
DSP - Direct Support Professional
EBITDA - Earnings Before Interest, Tax, Depreciation, and Amortization (Spoken as the word “Ebitah”)
DSP - Demand Side Platform
ECFR / eCFR / CFR - Electronic Code of Federal Regulations
ED - Emergency Department
EMR - Electronic Medical Records
EOD - End of Day
EOL - End of Life (Product End of Life)
ERG - Employee Resource Groups
ET - (Relias) Executive Team
FM - Foundation Model
FOMO - Fear of Missing Out (Spoken as the word "Fomo")
FWIW - For What it's Worth
FY - Fiscal Year
GA - Google Analytics
GC - General Counsel
GenAI - Generative Artificial Intelligence
GPT - Generative Pre-Trained Transformer
GRC - Government Regulatory & Compliance
GTM - Go to Market
GUI / GUID - Global User Identification (Spoken as the word “Gooey” of “Gooid”)
GUI - Graphic User Interface (Spoken as the word “Gooey”)
HBR - Half-Year Business Review
HC - Home Care
HCI - Human Computer Interaction
HH - Home Health
HHS - Health and Human Services
HIPAA - Health Insurance Portability and Accountability Act (Spoken as the word “Gooey”) “Hippah”)
HRIS - Human Resources Integration System
HTML - Hyper Text Markup Language
IA - Information Architecture
IDD - Intellectual and Development Disabilities
IDK - I Don't Know
ILE - Integrated Learner Environment
IN - Impact Nation
IP - Intellectual Property
IP - Internet Protocol
ISR - Internal Service Request
JIC - Just in Case
JS - Java Script
JSON - JavaScript Object Notation (Spoken as the word “Jayson”)
KBR - Knowledge-Based Authentication
KISS - Keep it Simple, Stupid (Spoken as the word “Kiss”)
KPI - Key Performance Indicator
KR - Key Results
KSA - Knowledge, Skills, Abilities
LHN / LN - Left Hand Navigation
LLM - Large Language Model
LMK - Let Me Know
LMS - Learning Management System
LTV - (Customer) Life Time Value
LXP - Learning Experience Platform
MAU - Monthly Active Users
MDR - Market Driven Request
MEC - Medical Education Company
MFA - Multi-Factor Authentication
MG - (Relias) Management Group
MIT - Marketing Intelligence
ML - Machine Learning
MO - Method of Operation
MSFT - Microsoft
MVP - Minimum Viable Product
NCLEX / NCLEX-RN - National Council Licensure Examination [for] Registered Nurses (Frequently heard as the word “Enclecks”)
NLP - Natural Language Processing
NNW - National Nurse's Week
NP - Nurse Practitioner
NPS - Net Promoter Score
NRR - Net Revenue Retention
OB - Obstetrics
OEM - Original Equipment Manufacturer
OKR - Objectives and Key Results
OOO - Out of Office
OSHA - Occupational Health and Safety Administration (Spoken as the word “Osha”)
OT - Occupational Therapy
PAC - Post Acute Care (Spoken as the word “Pack”)
PLR - Product Line Readout
PM - Product Management / Product Manager
PMLT - (Relias) Product Management Leadership Team
PO - Product Owner
POC - Person of Color
POC - Proof of Concept
POTG - Pro on the Go
PPC - Pay Per Click
PS - Professional Services
PT - Physical Therapy
PTO - Paid Time Off
Q - Quarter
QA - Quality Assurance
QC - Quality Control
RACI - Responsible / Accountable / Consulted / Informed (Spoken as the word “Racy”)
RBT - Registered Behavior Technician
RICE - Reach, Impact, Confidence, Effort (Spoken as the word “Rice”)
RFP - Request for Proposal
RKO - Relias Kick Off (Formerly SKO/Sales Kick Off)
RLMS - Relias Learning Management System, AKA “The Platform”
RLP - Relias Live Platform
RN - Registered Nurse
ROAS - Return on Ad Spend (Spoken as the word, “Rowas”)
ROI - Return on Investment
ROM - Rest of Market
RTS - Rehab Therapy Services
SaaS - Software as a Service (Spoken as the word “Sass”)
SAM - Serviceable Addressable Market
SCORM - Sharable Content Object Reference Model (Spoken as the word “Skorm”)
SEO - Search Engine Optimization
SF - Salesforce
SKO - Sales Kick Off
SLA - Service Level Agreement
SLT - (Relias) Senior Leadership Team
SM - Scrum Master
SMB - Small to Medium-Sized Business
SME - Subject Matter Expert (Spoken as the word “Smee” or “S. M. E.”)
SMS - Short Message Service (Text Messages)
SNF - Skilled Nursing Facility
SOA - Service Oriented Architecture
SOHC - State of Health Care
SOP - Standard Operating Procedure
SOW - Scope of Work
SOW - Statement of Work
SSO - Single Sign On
SUS - System Usability Scale / System Usability Score
SVPG - Silicon Valley Product Group
TAM - Total Addressable Market
TLD - Top Level Domain
TLDR - Too Long, Didn't Read
TOS - Terms of Service
UAT - User Acceptance Testing
UI - User Interface
USP - Unique Selling Proposition
UX - User Experience
UXD - User Experience Design
UXR - User Experience Research
VDD - Vendor Deal Desk
VOC - Voice of Customer
VPN - Virtual Private Network
VR - Virtual Reality
W3C - World Wide Web Consortium
WC - Wound Care
WCAG - Web Content Accessibility Guidelines (Spoken as the word "Double Yoo Cag”)
WCEI - Wound Care Education Institute
WIP - Work in Progress
WIT - Women in Tech
WOM - Word of Mouth
WOPI - Web Application Open Platform Interface (Spoken as the word “Woppy”)
WOW - Wild On Wounds
WYSIWYG - What You See is What You Get (Spoken as the word “Wizzywig”)
Y - Year
YTD - Year to Date