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Table of Contents

Overview

The campaign structure was revised based on feedback collected from B2B Growth teams over the past year. The previous structure and naming convention hindered the easy measurement of success. The new structure and naming convention aims to provide an easier way to measure the success of their campaigns from a holistic and granular view.

Benefits of the new structure:

  1. More accurate campaign tracking.

  2. Divorcing the middle campaign from assets.

  3. Granularity in various form fills.
    (e.g. how many registrations did a partner drive for a webinar, how many form fills did the LinkedIn ads drive)

  4. Easily identify how certain overall campaigns are doing.
    (e.g. How is the Home Health initiative going? How is Comp Eval going?)

Two-tiered structure:

  1. Parent (Middle) Campaign: Asset Launch / Events / Nurtures

  2. Child (Bottom) Campaign: Tact (Email, Social Post, etc.)

Info

MIGRATION PLAN

Moving forward, this is our campaign structure. Once finalized Marketing Ops will update any running campaigns from this year to the new convention.

Differences in Campaigns

Parent Campaigns (Themes)
High-level products, services, and concepts you want to push out into the market.

Child campaigns (Tactics)
How the theme is put into the world.

Operational campaigns (or asset campaigns)
Assets or items that serve multiple themes.


Info

I DON’T KNOW WHAT TO DO!

When you have questions about how to structure your campaigns, ask yourself how you would want to report on it? If you can determine what you want to report on, it will be easier to create the structure around it!


Campaign Creation

Parent Campaign: Asset Launch / Events / Nurtures

  • Created by anyone on team

  • When created outside Marketing Ops or Digital, team members should have Marketing Ops check the final campaign for accuracy.

Child Campaign: Tactic (Email, Social Post, etc.)

  • Marketing Ops and Digital will create all bottom campaigns.

  • Partner marketing will create partner marketing-owned campaigns.

Info

FUTURE STATE

Campaign Naming will be automated upon creation based on values that are chosen. Once that is in place, a document will be released to outline which fields are required for the automation to work.

TO BE ADDED: Link to documentation on specifics on campaign creation.


Campaign Naming Conventions 

The key to the new structure is to create a consistent naming convention for your themes. By creating a consistent naming convention, you can more easily run reports based on the names of campaigns in campaign reports, opportunity reports, lead reports, etc.

  1. If you wanted to see all the DG-specific campaigns, your filters would be
    Campaign Name contains: DG_ and contains TIC Post-COVID

  2. If you wanted to search for the invites, your filter could be
    Campaign Name contains: Post-COVID-Invite

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Parent Campaign Naming Convention

[TYPE] DEPT_Asset Name/Nurture/etc. Theme YY-MM Vertical

Example:
[TS] CM_AWHONN Event 24-04 ACU  

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Child Campaign Naming Convention

[VERTICAL] DEPT_ASSET TYPE/TACTIC YY-MM-DD Name of Campaign

Examples:
[ACU] DG_EM 23-01-23 RTMS Value-Based Care WBN Invite 1
[ACU] DG_PPC 24-01-20 Webinar Ad
[ACU] DG_WBN-Live 23-12-15 RCM Coding  
[BCH] PM_EM 24-01-04 NatCon Invite

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Operational Campaign Naming Convention

[VERTICAL] ASSET TYPE YY-MM Title of Asset

Example:
[PAC] Guide 24-01 Home Health Care Hiring Guide


Campaigns in Action

Campaign Example - Impact: Culture

[EV] Multi_Impact Culture 24-03 REL

Tactics:

  • [REL] DG_EM 24-02-15 Impact Culture Invite 1

  • [REL] PM_EM 24-02-12 Impact Culture Invite 1

  • [REL] CM_EM 24-02-12 Impact Culture Invite 1

  • [REL] DG_EM 24-02-27 Impact Culture Invite 2

  • [REL] PM_EM 24-02-23 Impact Culture Invite 2

  • [REL] CM_EM 24-02-25 Impact Culture Invite 2

  • [REL] Multi_SO 24-02-15 Impact Culture - LinkedIn

  • [REL] Multi_PPC 24-02-15 Impact Culture - Search

  • [REL] Multi_PPC 24-02-16 Impact Culture - Display

  • [BCH] PM_RD HPSI 2024-02-27 Impact Culture

  • [REL] CM_EM 24-03-28 Impact Culture Followup 1

  • [REL] Multi WBN-OD 24-02-15 Impact Culture

For UTMs

[REL] DG_EM 24-02 Impact Culture Invite 1
www.relias.com?utm_source=pardot&utm_medium=email&utm_campaign=18-digit-sfdc-id

Info that will appear on First-, Last-, and/or Current Marketing Attribution on the Lead/Contact/Opportunity Record:

  • Source: Marketing

  • Source Detail:Event/Tradeshow

  • Campaign (Attribution):
    [EV] Multi_Impact Culture 24-03 REL

  • UTM Channel Source: pardot

  • UTM Channel Medium: email

  • UTM Campaign Name:
    [REL] DG_EM 24-02-15 Impact Culture Invite 1

[REL] Multi_SO 24-02 Impact Culture - LinkedIn
www.relias.com?utm_source=linkedin&utm_medium=social&utm_campaign=18-digit-sfdc-id

 

Info that will appear on First-, Last-, and/or Current Marketing Attribution on the Lead/Contact/Opportunity Record:

  • Source: Marketing

  • Source Detail:Event/Tradeshow

  • Campaign (Attribution):
    [EV] Multi_Impact Culture 24-03 REL

  • UTM Channel Source: linkedin

  • UTM Channel Medium: social

  • UTM Campaign Name:
    [REL] Multi_SO 24-02-15 Impact Culture – LinkedIn

GTM Codes

GTM Codes can be set either by a completion action or within a parameter on the URL. The field is text-based. Work with PMM to create your GTMs.

GTM Code Creation Best Practices:

  • Use lowercase letters

  • Do not use spaces. Use _ or - in place of a space.

Example of how a GTM Code what a GTM Code would look like for GRC Soft Launch

  • GTM ID
    grc_cm-soft-launch

  • In a URL
    https://info.relias.com/compliance-management?utm_soucre=pardot&utm_medium=email&utm_campaign=18-digit-sfdc-id&gtm_id=grc_cm-soft-launch

  • As a completion action
    Please note:
    This example is in NOT in lowercase. Moving forward, please use lowercase to ensure consistency. However, SFDC filters are not case sensitive, so will pull in all items matching regardless of case. )

    GTM-ID-example.png

For Reporting

Using the naming convention will allow for reporting at various levels. In our example of Impact Culture, we can look at the following scenarios:

Scenario 1: All DG Campaigns in Impact Culture

  • For Opportunities, filters would be as follows

    • UTM Campaign contains: DG_
      AND
      UTM Campaign contains: Impact Culture

  • For New Names:

    • First-touch UTM Campaign contains: DG_
      AND
      First-touch UTM Campaign contains: Impact Culture

Scenario 2: Everything Impact Culture

  • For Opportunities, filters would be as follows

    • UTM Campaign contains: Impact Culture

  • For New Names:

    • First-touch UTM Campaign contains: Impact Culture


Specific Examples of Structure and Naming Conventions

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Webinar

[WBN] Multi_TIC Post-Covid 24-10 BCH

Tactics:

  • [BCH] Multi_WBN-Live 24-02-12 TIC Post-COVID

  • [BCH] DGMulti_SO TIC Post-COVID WBN - Organic Social

  • [BCH] CM_EM 24-01-25 TIC Post-COVID WBN - Invite 1

  • [BCH] PM_EM 24-01-28 TIC Post-COVID WBN - Invite 1

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Customer Event

[CE] CM_AWHONN Event 24-04 ACU

Tactics:

  • [ACU] CM_Insta 24-04 AWHONN Event

  • [ACU] CM_EM 24-03-23 AWHONN - Event Invite

  • [ACU] CM_SO AWHONN – Linkedin

  • [ACU] CM_SO AWHONN – Organic Social

  • [ACU] CM_EM 24-03-12 AWHONN - Event Invite 2

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Linkedin Newsletter Organic Social

[NEWS] DG_LinkedIn Newsletter 2024 24-01 REL

Tactics:

  • [REL] DG_SO 24-01-05 LinkedIn Newsletter

  • [REL] DG_SO 24-02-07 LinkedIn Newsletter

  • [REL] DG_SO 24-03-04 LinkedIn Newsletter

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Campaigns Driving to Instapages

[INSTA] DG_Healthcare Compliance Training 24-01 REL

Tactics:

  • [REL] DG_PPC Healthcare Compliance Training - Search

  • [REL] DG_PPC Healthcare Compliance Training - Display

  • [REL] DG_SO Healthcare Compliance Training - LinkedIn Lead Gen

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ABM Campaigns

[ABM] DG_ABM ENT Open Opps 24-01 PAC

Tactics:

  • [PAC] DG_PPC ABM ENT Open Opps – Search

  • [PAC] DG_SO ABM ENT Open Opps – Linkedin

  • [PAC] DG_EM 24-02 ABM ENT Open Opps

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Partner Webinar

[WBN] PM_Relias in 2024 24-02 REL

Tactics:0

  • [REL] PM_EM 24-01-25 Relias in 2024 WBN Invite 1

  • [REL] PM_EM 24-02-30 Relias in 2024 WBN Invite 2

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Relias Insider

[NEWS] CM_Relias Insider Newsletter 2024 24-01 MultiREL

Tactics:

  • [BCH] CM_EM 24-01-05 Relias Insider Newsletter

  • [ACU] CM_EM 24-01-05 Relias Insider Newsletter

  • [PAC] CM_EM 24-01-05 Relias Insider Newsletter

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Managed Services GTM (or Compliance Management)

[PROD] CM_Managed Services Launch 24-05 MultiREL

Tactics

  • [REL] CM_EM 24-05-01 Managed Services Launch 1

  • [REL] CM_EM 24-05-10 Managed Services Launch 2

  • [REL] CM_PPC Managed Services Launch - Display

  • [REL] CM_SO Managed Services Launch - LinkedIn

  • [REL] CM_PPC Managed Services Launch – ABM


Legend of Abbreviations

Asset Type

Abbreviation

Webinar-Live

WBN-Live

Webinar-On Demand

WBN-OND

Tradeshow

TS

Booth in Box

BIB

Tradeshow – High Touch

TS-HT

Customer Event

CE

Event

EV

E-book

EBK

Video

VID

Research Brief

RB

Fact Sheet

FS

Course Sample

CS

Toolkit

TK

Report

Report

Quiz

Quiz

Guide

Guide

Instapage

INSTA

Promotion

PROMO

Infographic

IG

Product

PROD

Channel/Tactic

Abbreviation

Email

EM

Nurture / Nurture Email

NS

Newsletter

NEWS

PPC

PPC

Social

SO

Custom Link / Redirect

RD

CC Ops

CCOPS

Department

Abbreviation

Demand Gen

DG

Customer Marketing

CM

Partner Marketing

PM

Multi Department

MULTI

Verticals

Abbreviation

Acute Care

ACU

Post-Acute Care

PAC

Behavioral and Community Healthcare
(formerly Health and Human Services)

BCH
(formerly HHS)

Applied Behavior Analysis

ABA

Intellectual and Developmental Disabilities

IDD

Public Safety

PS

Non-Vertical OR Multi-Vertical

REL

Nurse

NUR

Government*

GOV

*Please note: Government is not currently a vertical on the campaign object. Only use GOV in the name of the campaign. For vertical, choose REL.