Server-Side Events
Category | Event Name | Event Type | Notes | Segment Source |
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Profile | User Signed Up | Track | The Track event for User Signed Up is triggered when a user signs up for an account. The Identify event happens before the Track event. | |
Profile | [Does this need a name?] | Identify | This event is triggered to identify the user who just signed up with the following traits:
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Profile | User Signed In | Track | This event is triggered when a user signs in. The Identify event happens before the Track event. For the Identify event, the email is sent as a trait. | |
Profile | User Updated Profile | Track | This Track event User Updated Profile is triggered when a user updates their Academy profile. https://reliasacademy.com/rls/store/myaccount/accountProfileEdit.jsp
The Identify event happens before the Track event. This will track all changes from the account page:
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Profile | -- | Identify | This event is triggered to identify the user who just updated their profile, with the traits that are updated | |
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| This Track event
Note: All data is entered by the user and stored in the Relias Platform database | |
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This event is triggered to identify the user who just User Viewed Licenses. All license data displayed will be sent to Segment. | |
eComm | Product Added | Track | This event is triggered when a user adds items to cart | |
eComm | Checkout Started | Track | This event is triggered when a user starts the checkout process | |
eComm | Order Completed | Track | This event is triggered when a user completes a purchase | |
eComm | Product Removed | Track | This event is triggered when a user removes a product from cart | |
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Category | Event Name | Event Type | Notes | Segment Source | ||||||||
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General | Page View | Page | This event is triggered automatically by Segment | |||||||||
General | Chat with Chatbot | Holding space for Ada events that will need tracking in segment. | ||||||||||
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Moved to server side. | |||||||||
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| This event is triggered when a user clicks on the Forgot Password button on the login page Deferred | |||||||||
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| This event is triggered when a user types in an email address and requests to send a link to their email Deferred | |||||||||
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This event is triggered when the process of sending that email completed successfully Deferred | |||||||||
Profile | Logout | -- | This event is triggered when a user logs out of their account. Refer to
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Cart Viewed | Track | This event is triggered when a user views their cart | ||||||||||
eComm | Product List Viewed | Track | This event is triggered when a user views a list of products on a browse page | |||||||||
eComm | Product Clicked | Track | This event is triggered when a user clicks on a product | |||||||||
eComm | Product Viewed | Track | This event is triggered when a user views the details of a product by visiting a product detail page | |||||||||
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eComm | Billing Address Updated | Track | This event is triggered when a user updates their billing address on Oracle | Question if needed? Deferred to later phase |