Segment: List of ReliasAcademy.com (Profile/eComm) Segment Events
Server-Side Events
Category | Event Name | Event Type | Notes | Segment Source |
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Profile | User Signed Up | Track | The Track event for User Signed Up is triggered when a user signs up for an account. The Identify event happens before the Track event. |
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Profile | [Does this need a name?] | Identify | This event is triggered to identify the user who just signed up with the following traits:
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Profile | User Signed In | Track | This event is triggered when a user signs in. The Identify event happens before the Track event. For the Identify event, the email is sent as a trait. |
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Profile | User Updated Profile | Track | This Track event User Updated Profile is triggered when a user updates their Academy profile. https://reliasacademy.com/rls/store/myaccount/accountProfileEdit.jsp
The Identify event happens before the Track event. This will track all changes from the account page:
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Profile | -- | Identify | This event is triggered to identify the user who just updated their profile, with the traits that are updated |
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Profile | Updated License User Viewed Licenses | Track | This Track event Updated License User Viewed Licenses is triggered when a user Adds or Manages Views their licenses on this screen: https://reliasacademy.com/rls/store/myaccount/myLicenses.jsp Manage: Editing details for an existing license Add License: Adding a new license record to their profile Note: All data is entered by the user and stored in the Relias Platform database |
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Profile | -- | Identify | This event is triggered to identify the user who just Updated License, with the traits that are updated This event is triggered to identify the user who just User Viewed Licenses. All license data displayed will be sent to Segment. |
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eComm | Product Added | Track | This event is triggered when a user adds items to cart |
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eComm | Checkout Started | Track | This event is triggered when a user starts the checkout process |
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eComm | Order Completed | Track | This event is triggered when a user completes a purchase |
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eComm | Product Removed | Track | This event is triggered when a user removes a product from cart |
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Client-Side Events
Category | Event Name | Event Type | Notes | Segment Source |
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General | Page View | Page | This event is triggered automatically by Segment |
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General | Chat with Chatbot |
| Holding space for Ada events that will need tracking in segment. |
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Profile | User Signed In | Track | This event is triggered when a user signs in. The Identify event happens before the Track event. Moved to server side. |
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Profile | Forgot Password Button Clicked | Track | This event is triggered when a user clicks on the Forgot Password button on the login page Deferred |
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Profile | Forgot Password Email Requested | Track | This event is triggered when a user types in an email address and requests to send a link to their email Deferred |
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Profile | Forgot Password Email Sent | Track | This event is triggered when a user successfully receives a password reset email This event is triggered when the process of sending that email completed successfully Deferred |
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Profile | Logout | -- | This event is triggered when a user logs out of their account. Refer to https://relias.atlassian.net/browse/PAP-8678 . analytics.reset() is called. |
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| Cart Viewed | Track | This event is triggered when a user views their cart |
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eComm | Product List Viewed | Track | This event is triggered when a user views a list of products on a browse page |
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eComm | Product Clicked | Track | This event is triggered when a user clicks on a product |
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eComm | Product Viewed | Track | This event is triggered when a user views the details of a product by visiting a product detail page |
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eComm | Promotion Viewed | Track | This event is triggered when a user views a promotion | Question if needed? |
eComm | Promotion Clicked | Track | This event is triggered when a user clicks on a promotion | Question if needed? |
eComm | Billing Address Updated | Track | This event is triggered when a user updates their billing address on Oracle | Question if needed? Deferred to later phase |