Production Architecture and Infrastructure Requirements

This is a set of requirements agreed upon by the Communities Software Development Team and the Enterprise Cloud Management team for products moving to production.

• Definition of Done

  • Development Team responsibilities

    • From a code-monitoring perspective – can add logging and monitoring and error handling within the code to capture issues here

  • ECM responsibilities

    • Monitoring/logging/tracing systems

      • New Relic

      • Data Dog

      • Pingdom

      • Azure built-in monitoring/logging

      • Would like to make logs accessible to devs as appropriate and possible

  • InfoSec requirements

    • @Surya Bhatt (Deactivated) to look into checklist or requirements that might exist

  • Shared responsibilities

    • Health check pages

      • Displays an up/down status for all services

      • Built and maintained by the development team, but utilized by ECM and Development team for monitoring

      • Hooks into Pingdom

      • Includes checks for production and the lower environments (staging + sandbox)

    • Need to work together to ensure third party solutions meet all technology needs

      • i.e. should be able to be made highly available

    • Work together to establish reasonable and controlled access to developers in production for logging and low-level interactions

    • Defined and agreed-upon code deployment process based on the product’s need

    • Defined SLAs and response plan based on the product’s need